Digital Rants

Link: http://business.watoday.com.au/business/cba-ends-netbank-turmoil-20090706-da18.html

I wonder if CBA outsources it's Netbank stuffs to overseas. I'm guessing it is because IBM is involved.

Now if that assumption is true, I wonder if outsourcing is causing more harm than good. How widespread is the outsourcing phenomenon, and what sorts of savings are we talking about?

Will outsourcing save money in the short term, but becomes a PITA in the long term? What kind of risks are to be managed here?

I wonder....